If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Returns or Refunds
Waihī Beach Community Events and Promotions will accept returns for faulty or defective items in line with the Consumer Guarantees Act as long as the fault or defect is reported as soon as it occurs. You cannot claim if:
· You used the product in a way that was outside the intended purpose/use.
· You broke or lost the product, accidental or non-accidental damage.
· You modified the product, and this is what caused the issue.
· Normal wear and tear within the reasonable life of the product
We cannot accept change of mind returns.
Consumer Guarantees Act 1993 (CGA)
The Consumer Guarantees Act sets out minimum standards for goods sold. In the event that goods sold are defective, faulty or not fit for purpose, the Seller has the obligation to repair, replace or refund. The remedy selected is chosen by the seller in most cases.
Fair Trading Act 1986
The Fair Trading Act is designed to protect the customer from being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act 1986.
All repair handling must be done in accordance with the provisions of the CGA.